Here at IRQportz, we are sensitive to the recent transitions made at AOL. We wish nothing but the best of luck for those who were let go, and that they have strength during the uncertain road ahead.
That being said, we want to help our fellow techs by sharing our analysis of this process. There are warning signs that your call center may be closing soon. If you see them, it is best to make preparations early, and not be caught off guard. In no particular order:
# 10) A new call center opens in India. Company spokesmen are abuzz about the new "world class talent", that will "take the product to the next level."
# 9) The local news mentions a new Walmart will be built, its address is strangely similar to your call center.
# 8 ) At the weekly raffle, instead of giving away Game boy advance, the prize is a month's supply of Ramen.
# 7) You catch your supervisor surfing monster.com.
# 6) You catch your site manager surfing monster.com.
# 5) Some important exec says the company needs to "streamline its infrastructure."
# 4) Your site manager sends a mass email assuring you everything is ok.
# 3) When you go to your workstation, you find a rotory phone and a spiral notebook where your computer used to be.
# 2) The company fails to throw a big party on employee appreciation day, instead, the main event is a janitorial staff talent show.
# 1) The company issues a press release stating they do not respond to unofficial rumors.
Again, if you see any of these signs, it may be time to check into some alternatives for employment.
Posted by irqportz