I sit here, now in my 4th, and almost fifth month of unemployment wondering where the hell I went wrong. I wake up, job search and find that the last six years of my life were wasted on taking a road to nowhere with a hobo named Jarvis that would open my eyes to new levels of craptacularism. Jarvis being AOL that is…
You see, Jarvis taught me how to be cynical and conniving. It told me to take a hammer to Jiminy Crickets head if he dared chirp at me. For where I was there was no need for hope. All I needed were the brains of a chimp and the ability to accept what I was doing wouldn’t help the customer. For five years I thought, “Hey they can’t be that dumb.” or ,”They’ll listen this time.”
So here I am before you, at home, in my chonies and looking to gain my humanity back. Never again will I let a corporation take away pieces of me… well not unless they pay much better and give me some skills and experience I can take somewhere else… Ugh, if I do that then I’ll have to say how much I’ve wasted trying to be successful in the eyes of those around me. But at least I’ll be doing it from a leather chair in silk boxers.
Looking for a better life
::sniff:: ::sniff:: and crap like that…
And it’s no surprise. Someone leaked that layoffs would be happening (today) weeks ago. AOL must be scratching their heads going “Who told?” Well we don’t know either. But we find it quite amusing.
Anyway, it should be called Happy Tuesday. Because people will just begin to see how much more life has to offer than a thankless, unrewarding job. A job that is one level above fast food, yet promised so much more.
To other “techs” in pseudo “technical” positions around the country. Think about this: If you have a hard time describing your job on a resume, that’s because your job is a joke. Real positions are well defined and easy to explain. If you have to think (like I did) and start listing out things you do instead of giving the name of a profession; your resume will not benefit from this job. Get out now.
Here’s what you can do: Go to school.
No matter how much it costs, or how much effort it takes. If you can afford it do it. At least get concrete certifications if you can’t make it to college. Though certifications are only as good as how up to date they are. Degrees are forever, keep that in mind. Getting an education is about the only reliable way to prevent yourself from being used as cheap labor. There are an unlimited amount of people out there that can fill a tech job. There aren’t an unlimited amount of them with degrees.
Anyway, I wish all those that were laid off well. I really do. Hopefully all will find more rewarding prospects in the future. It’s been real.
– Irqportzter #3
Yes sah. We got canned here at AOL, as predicted. Our Tucson site will be closing in December 16th and along with it our jobs. We get one month severance package (yay). I only wish they would start the severance early so I could chill while finding another job.
In any case here is how the day went. On Wednesday, October 18th I went into work and I saw the Channel 13 news van. I figured, either someone got shot, or we’re getting laid off. It was that simple. And I was correct on the second account. I walked in and immediately was greeted by the Workforce management person. They had us go into a room where we listened to a Human Resources person give a spiel about why our site was getting shutdown, and what our benefits were. Well we know this was going to happen (refer to this article).
It was funny, because I was already going to jump the second I got another job offer, so this did not have the “scary” effect they supposed it would have on me. I do however, feel sorry for those who were counting on this job as it will no doubt affect them unless they can get employment quickly.
In any case, I left with a bottled water and a threat not to talk to the media or we risk losing our severance package. (Good luck figuring out who I am). Obviously that went over well. I don’t know why they didn’t want us talking to the media, maybe the media would paint them in a bad light because they are keeping India call centers open. But people should’ve known that was going to happen the second the India callcenter’s opened.
They don’t “augment” workforces with India, they replace them. And it’s so common now no one will make a big fuss when it happens. Any remaining employees working for Dell or any other big company that outsources, your jobs are in jeopardy whether your company admits it or not. I suggest education and training, and looking for a more reliable position. I will not give away my plans as I feel it may be used to identify me, but needless to say I will not be in bad shape.
For those who got canned, we salute you!
It’s rare that we come across a gross video that is too extreme, even for us. This time may be the exception. In this video, you will find some truly repulsive utilizations of dog poo (yes, it’s dog poo, so it’s not *that* bad).
If you’re in the callcenter, you probably won’t get in trouble, but it might make you gag at the customer. If you are the casual internet viewer, watch at the risk of your own disgust. Whatever you do, do not click it.
You were warned!
At one time there was a great deal of speculation concerning AOL layoff rumors. That speculation is no more. It is now clear that all of the Tucson sites will be laid off in the near future (i.e. less than 6 months from now).
It’s an inevitable state of affairs if you look at AOL’s changing business model. They are changing revenue to be advertisement based and not subscription based. To accelerate that, they are giving free service to those who have high speed and do not want tech support. Clearly they are stepping away from a software platform, and embracing one that is web based. Hence no need for techs (us).
To make the possibility even more clear, they admitted to needing to layoff 5,000 people (duh), 3,000 of which will come from Europe. The other 2,000 will likely be us here in Tucson, and whatever callcenters remain (I think Abequerque). It is our belief that India will stay on to be the last techs. Why cut the cheap ones first? (thinking like an idiot bean counter).
So anyway we post here to put any speculation to rest, and plan for the future. Yes we were those guys that walked you through deleting files and reinstalling CD’s. Yes we wrote disgusting articles shortly after talking with you. We were those guys.
We hold little ill-will towards our employer. Much like you would not hold ill-will toward a retarded kid that hits you with a baseball he was playing with. You can’t get mad at him, because he’s retarded. The same holds for our company. I could go into a lengthy diatrabe about corporate stupidity. Let me just say, I have never understood the figure of speech “right hand doesn’t know what the left hand is doing”, more clearly than I have in the years I’ve been working at this company. For those about to be canned, we salute you!